There I was idling around the office when a member of the public called in to see me. Naturally I raced out the back to smoke but eventually I could put it off no longer and stomped off to face what fresh hell had been thrown my way.
You can only imagine my complete surprise when I was confronted by a vast man in a stetson. He wasn't what I was expecting at all. Better still he has army stories. I've tricked him into a return visit next week. He's the sanest man I've met ages. Very pleasant all things considered.
I had just about recovered from the wild west storming my office when another member of the public turned up at the door. I had my skiving interrupted by one my my colleagues looking most indignant who announced that there was 'one of your people at the door'. I raced off armed with leaflets, bellowing DO YOU WANT AN INTERPRETER? You could have knocked me down with a feather when the woman responded in a broad Glasgow accent. My idiot colleague had taken one look at the woman noted that she was Asian, leapt to the conclusion that she was a refugee and unleashed me and my language charts on the poor woman. I have never been so embarrassed in my life. Well I have but let's leave that horror for another time.